FREQUENTLY ASKED QUESTIONS

The questions real estate professionals ask before they run a pilot.

Straight answers. If something isn't here, email us — we'll add it.

ACCURACY & TRUST

How accurate is reTEQ?

Every answer is grounded in an actual document — an Arizona statute, an AAR form, or your brokerage's own policy — and the source is one click away. reTEQ doesn't have a hallucination problem in the way general AI does because the model isn't generating from parametric memory; it's summarizing retrieved text.

When retrieval fails or the corpus doesn't have the answer, the system tells you honestly. Refusal is the guardrail. You'll see the AI say "I don't have that document" rather than fabricate one.

What if the AI is wrong?

Two failure modes are possible. Retrieval finds the wrong source — the answer is technically grounded but off-target. That's what the thumbs-down feedback loop catches, and what curated Q&A resolves over time. Second failure mode — the model paraphrases something in a way that changes meaning. reTEQ fights this by requiring verbatim quotes for anything that reads like a legal claim. Paraphrase is only allowed as commentary around verbatim text.

Is this legal advice?

No, and every answer says so. reTEQ is decision-support for real estate professionals — it doesn't replace an attorney. Every answer includes the reminder to verify with your broker or attorney before relying on the answer for legal purposes.

HOW RETEQ COMPARES

How is this different from ChatGPT?

Three ways. First, corpus scope — reTEQ is grounded in Arizona real estate specifically. Arizona statutes, all 175 AAR forms, brokerage-specific policies. ChatGPT is trained on general internet text; reTEQ retrieves from an authoritative curated corpus.

Second, citations — every answer traces back to source documents you can open in the app.

Third, feedback loop — broker-approved answers get promoted to curated Q&A that surfaces on future retrievals across your whole team. ChatGPT has none of that.

How is this different from continuing education courses?

CE courses teach the material once. reTEQ answers questions during actual transactions. Different job.

An agent takes CE, forgets most of it, and then hits a specific scenario mid-deal — that's when reTEQ earns its keep. Real-time reference during a live transaction, not training.

DATA & PRIVACY

What happens to my brokerage's data?

All conversations stay in reTEQ. We don't sell your data, we don't use your team's questions to train third-party models, and brokerage-specific documents are isolated at the database level via row-level security.

An agent at one brokerage cannot see another brokerage's internal policies. That's enforced by the database, not by application-layer permission checks that could be bypassed. Cross-brokerage leaking is architecturally impossible.

Where is our brokerage's data stored?

Your brokerage's documents and your team's conversations live in reTEQ's Supabase-hosted Postgres database, encrypted at rest. Access is scoped by your organizational membership — no engineer at reTEQ can query another brokerage's data without explicit auth. We can walk through the security architecture in detail during a discovery call if that's a concern.

CORPUS & CONTENT

How does reTEQ handle AAR form revisions?

When AAR releases a new revision, we ingest it, and current AI answers start citing the new revision. Older revisions stay in the corpus so historical questions still resolve.

Recent examples include RRPC Rev. 02/2026, Buyer-Broker Exclusive Employment Rev. 07/2026, and Additional Clause Addendum Rev. 11/2025 — all handled cleanly without interrupting agents mid-transaction.

What if a rule or statute changes?

Corpus refresh cadence. AAR forms as they're released. Arizona Administrative Code quarterly following Arizona Secretary of State supplement filings. Statutes on legislative session cycles.

Additionally, curated Q&A can be updated by the broker at any time. So if a broker learns of a change before we've ingested new source material, they can push a curated answer to their team immediately.

Can you add our brokerage's specific policies?

Yes — that's a standard part of the pilot. During onboarding, we ingest your brokerage's floor-time policy, dual-agency consent forms, commission structures, marketing guidelines, and any other internal documents your team operates by.

Those documents are isolated to your team by row-level security. They surface in reTEQ answers as POLICY-tagged citations distinct from state law and AAR forms.

INTEGRATION & ROADMAP

Can reTEQ integrate with our transaction management system?

On the roadmap. Native form-filling capability is the Phase 2 build. Direct integration with transaction management platforms (Skyslope, dotloop, Lone Wolf) is Phase 3 — either via their APIs or via a Chrome extension bridge.

Timeline depends on which platforms our first cohort of brokerages uses most heavily. Tell us what you use during your demo and we'll factor it into the sequencing.

Does reTEQ work on mobile?

Yes. Voice input, voice output, form rendering with highlighted citations, everything — works in Chrome or Safari on iOS and Android. Field agents can use reTEQ from their phones during showings, walkthroughs, and client meetings.

PRICING & GETTING STARTED

What does reTEQ cost?

Pricing depends on team size and the scope of corpus you want ingested. Book a demo and we'll walk through the model.

Generally, reTEQ is priced to be significantly less than the value it returns even at a small brokerage's scale — the ROI conversation is a real one, not a stretch.

How do we start a pilot?

A pilot takes about thirty days. We upload your brokerage's specific policies to your isolated corpus, seed your team's accounts, and let your agents use reTEQ during real transactions. At the end of the pilot, we compare notes — did the answers hold up, did the agents actually use it, did it save time.

That's the honest test. If the pilot doesn't demonstrate value, we don't want you as a customer.

How long has reTEQ been in the market?

Active early deployment with a small cohort of brokerages including Tru Realty, and select BHGRE, RE/MAX AZ Elite, and Realty Executives locations. Endorsed by the CEO of the Arizona Association of Realtors.

We're getting real-world feedback in real transactions. This is the stage where a design partner has outsized influence on the product roadmap — worth mentioning if that matters to you.